HealthMarkets Insurance – Edward Wendell Givens

Very disappointing experience. The marketing approach on facebook felt completely automated and impersonal, with little to no effort taken to actually read or understand what people were asking or writing about. Instead of genuine communication, it came across as mass messaging and scripted responses that made the interaction feel extremely unprofessional. When dealing with insurance and personal matters, people expect honesty, attention, and real customer service, not robotic outreach tactics that feel closer to spam than professional assistance. I would strongly recommend being cautious before doing business here. Customer relationships should be built on trust and communication, not automation that ignores the customer entirely.

Navigating the ins and outs of health insurance is daunting and extremely confusing. All the different choices are difficult to sort through and comprehend. If you are looking for a Healthcare Advisor to help you traverse all the options out there (including Medicare), I strongly recommend you talk to Edward Givens from HealthMarkets Insurance Agency. We can’t say enough good things about him. Edward is very proficient at navigating all the variable options that are out there. He is knowledgeable beyond a doubt, and if he doesn’t know the answer to something he is very willing to take the time to go and research various solutions. He has strong communication skills along with the ability to translate insurance terms and conditions in a way that was easy to understand for us. We had several video conferences with him, and he was always prepared with slides and documents that made is simple for us to figure out the direction we needed to go. He never failed to respond and answer out any questions. We trust him implicitly and he would definitely be our go to person for any healthcare related items in the future.

My son had 4 years of coverage under the guidance of Edward, now that he has different employment he is able to utilize the benefits with his new position. Edward facilitated getting his old coverage canceled smoothly with no hassle. Being that my son was new to AZ, and needed insurance I reached out to Edward who was referred to me by one of my son's co-workers. Edward is extremely responsive, even when I reach out on Ohio time. He guided us through all of the available options so we were able to make the best and most informed decisions regarding insurance selection. He truly wants you to have the best coverage for your individual needs, not just to sell you insurance. Thank you for being that person Edward.

I've had the pleasure of working with Edward for over a year now. He has been very helpful and knowledgeable assisting me through finding healthcare coverage with my income changing situations. Being a Realtor®, a steady stream of income is no guarantee! Edward has worked with me every step of the way to help me find the best coverage at the lowest price based on self-employment!

Edward is Amazing!! He was very prompt and efficient at getting me linked up with insurance immediately! Not only did he make sure I was educated on various options, he gave me confidence in understanding I was choosing the correct plan for me. Edward is extremely professional and fun to work with! My experience working alongside him was excellent. I would strongly recommend him to anyone!