A New Leaf | Phoenix Day Childcare and Education Center

Staffs not the type to take accountability for the unsupervision of the children. And when you do voice your concerns on why your child is being bit and coming home hurt, they decide it’s easier to cancel scholarships than to actually fix the issues at hand. Would absolutely suggest looking somewhere else for child care.

Phoenix Day has been a great place for the last 18 years. All three of my children have attended here. Have never had any issues that affected my children when they attended there. It's been a great experience as a parent, in which my children have learned and met there milestones from birth to 5 years old.

I'm wondering if some of the bad reviews are for another location? They have several. They've taken good care of my son after we switched over from another daycare I was not comfortable with. It was a rough transition as my son had severe reflux and the first few months were difficult. I stuck it out and...hear me out...it was worth it. I ended up meeting with the director to discuss a few things and everything worked out. I wanted my son to stay at this daycare. They have low staff turnover. Some of the providers have been here 20+ years and have their own children working here. My son counts on and knows his teachers. Heck, teachers that aren't even his own know him and call him by his nickname. They go through ASQs and keep an eye out for anything that might require early intervention. Most importantly...they love and cuddle the kids. I can't tell you how many times, especially in the infant rooms, I saw my child being sang to, rocked and cuddled before pick up. My son is now a toddler and any time I see his teacher at pick up, she is genuinely excited to tell me something about his day. I moved him from another daycare after three days because I had such a bad feeling. Conversely, I kept him in this one despite a rocky start because I felt that the teachers loved the kids-and they do. I would recommend this daycare to anyone who wants their child to receive loving, stable, consistent care. This was so important to me and I am so glad I found this center.

All 4 of my children have been cared for by the wonderful staff at Phoenix Day. We found this gem in 2013 through ASU Family Services. They were the only recommended childcare facility for students at the downtown campus. For the past 6 years, I have had 3 of my children graduate and they were all well socialized and prepared for kindergarten. They have cared for my 2 younger children that have developmental delays and have worked with them to ensure they receive all of the assistance they need. The staff has always been helpful, friendly, and it just feels like family. I trust each one of them and know they love the children they care for. I will always recommend Phoenix Day to everyone I know. They do great things for the community.